The author's empirical research study analyses the economic and financial aspects of national telecom operators in Europe through the construction of appropriate financial strategic maps for Telecom Italia (Italy), British Telecom (U.K.), France Telecom (France), Deutsche Telekom (Germany), KPN...

With the world going global, there is a rise in the use of telephones, as result more and more operators are entering the telecom industry. As the saying goes for one to gain, other has to lose; similarly a new entry in the market costs the incumbents a loss of profit as well as market share and...