Reports on how Holiday Inn Worldwide has successfully implemented competency‐based HR strategies which directly link compensation and individual performance to business objectives. The core competencies deemed to be of value to the organization were customer service orientation; flexibility;...

The Rank Organisation has been attempting to become focused on business needs by rethinking the roles and competences required by practitioners. Details the organization’s background and system of management and human resource management. Concludes with a brief overview of future human...