Roma, Paolo; Zambuto, Fabio; Perrone, Giovanni - In: Transportation Research Part E: Logistics and … 69 (2014) C, pp. 146-159
In this article, using data from the Italian airline market, we study the role of online travel agents (OTAs) in driving price dispersion as compared to the effect of airlines’ websites. Specifically, we investigate how distinctive factors between OTAs and airlines’ direct channels influence...