Transportation is considered an important element of logistics and supply chain success. Yet it is often ignored as a source of competitive advantage. In this study, structural equation modeling is used to examine the impact of inbound and outbound transportation performance in terms of meeting...

Purpose – The purpose of this article is to empirically test the impact of supply‐chain management (SCM) capabilities on business performance so as to determine to what degree customer‐oriented SCM issues influence competitive position and organizational performance....