Baumann, Chris; Hamin, Hamin; Tung, Rosalie L.; … - In: International Journal of Contemporary Hospitality Management 28 (2016) 10, pp. 2197-2217
Purpose The purpose of this eight-country study is to examine what drives performance at the individual worker’s level and compare the explanatory power of such drivers between emerging, newly developed and developed markets around the globe. Design/methodology/approach The study combines...