Among the factors contributing to competitiveness problems for many American firms is the presence of excessive and inaccurate self-presentations and resulting defensive communication routines among managers in these firms. Suggestions are provided to identify and reduce conduct leading to these...

Among the factors contributing to competitiveness problems for many American firms is the presence of excessive and inaccurate self presentations and resulting defensive communication routines among managers in these firms. Suggestions are provided to identify and reduce conduct leading to these...