Many companies are finding that to compete in their industries, continuous training of their employees is necessary. Although there are barriers to be overcome computer aided training can offer effective solutions as part of a company′s overall training programme. Telecommunications will be...

Describes the importance of training and summarizes learning theory. Details the top ten learning methods: videotapes, lectures, one‐on‐one instruction, role plays, games/simulation, case studies, slides, computer‐based training, audiotapes and films. Discusses the factors to consider when...