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Through this paper, we propose a preliminary theoretical framework to understand consumer’s trust determinants within the context of purchasing on Internet. First, we present a synoptical literature overview of trust conceptualisation in the marketing literature. Then, we propose a preliminary...
Persistent link: https://www.econbiz.de/10010861353
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This article analyzes individual perceptions of the linkage between corruption and trust in political institutions in 16 African democracies. Using perceived corruption and experienced corruption as indicators, it tests the functionalist theories that portray corruption as a way to increase...
Persistent link: https://www.econbiz.de/10010905061
Our goal is to understand whether, and under which conditions a customer can feel betrayed by a brand, as it may happen in an interpersonal context; it is also to show that this feeling is quite different from other reactions, such as dissatisfaction. We then try to find the determinants of this...
Persistent link: https://www.econbiz.de/10010905102
Many tools have been implemented by HRM departments to improve organizational commitment and so employees performance at work. This study aims at testing the impact of organizational trust (distinguishing trust in top management and trust in supervisor) on both organizational commitment and...
Persistent link: https://www.econbiz.de/10010905160
L'objet de cet article est de comprendre les caractéristiques d'une relation d'échange fournisseurs-distributeur. Sur la base d'une étude empirique comprenant 70 entretiens, nous proposons les notions d'échange substantiel lorsque toute la relation n'est focalisée que sur les résultats et...
Persistent link: https://www.econbiz.de/10010905236
Persistent link: https://www.econbiz.de/10010905331
Researches investigating the topic of trust in virtual teams tend to assume that its nature is comparable to trust that develops in face-to-face temporary systems. It is qualified as swift trust given the limited duration of teams and the absence of shared past work experience between members....
Persistent link: https://www.econbiz.de/10010905429
'interventions spécifiquement axées sur la confiance et la coopération, il peut y avoir une grande portée pour améliorer du bien-être en augmentant …'efficacité attendue de ce comportement. Le chapitre 3 fournit de nouvelles résultats sur l'impact de la confiance sur le plan individuel …, et montre qu'un programme de formation de l'enfance qui a augmenté la confiance (ainsi que amélioré l'attention et réduit …
Persistent link: https://www.econbiz.de/10011003512
Ce papier cherche à montrer que les problèmes éthiques posés par les pratiques monétaires et financières dans la mondialisation néolibérale ne sauraient être analysés à partir de la seule critique aristotélicienne d’une certaine chrématistique, l’accumulation d’argent comme...
Persistent link: https://www.econbiz.de/10009385951