This article explores the origin and cost of conflict within the Metropolitan Water District of Southern California (MET), a cooperative of 26 member agencies delivering water to nearly 20 million people. Conflict within MET has existed for over 30 years, but increasing population and decreasing...

The literature has described the origin and cost of intra-organizational conflict within the Metropolitan Water District of Southern California (MET). This article explores how this conflict has persisted and suggest ways to resolve it. The key action requires that institutions designed with the...