Aoieong, Raymond; Tang, S. L.; Ahmed, Syed - In: Construction Management and Economics 20 (2002) 2, pp. 179-192
One of the most effective tools for evaluating the success of a quality management programme is the measurement of quality costs (prevention, appraisal and failure costs). The application of the concept of quality costs originated in the manufacturing industry in the early 1950s. As increasing...
