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Investigating the effects of service recovery quality elements on passengers' behavioral intention

Park, Jin-Ju; Park, Jin-Woo - In: Journal of air transport management 53 (2016), pp. 235-241

Persistent link: https://www.econbiz.de/10011546542

A study on the impact of airline service delays on emotional reactions and customer behavior

Kim, Nam-Yi; Park, Jin-Woo - In: Journal of air transport management 57 (2016), pp. 19-25

Persistent link: https://www.econbiz.de/10011610552

The effects of the servicescape of airport transfer amenities on the behavioral intentions of transfer passengers : a case study on Incheon International Airport

Park, Kyuseon; Park, Jin-Woo - In: Journal of air transport management 72 (2018), pp. 68-76

Persistent link: https://www.econbiz.de/10011910587

A study on the effects of social media marketing activities on brand equity and customer response in the airline industry

Seo, Eun-Ju; Park, Jin-Woo - In: Journal of air transport management 66 (2018), pp. 36-41

Persistent link: https://www.econbiz.de/10011791960

A study on factors affecting intention of choosing internet banking and intention of continuity

Chang Ok, Jin; Park, Sang-Bum - In: International journal of economics and finance 10 (2018) 12, pp. 54-66

Persistent link: https://www.econbiz.de/10011961083

An Investigation of the Effect of Sales Promotion of the Duty-Free Shop at Incheon International Airport on the Behavioural Intentions of Customers

Park, Jin-Woo - 2012

Currently, airports worldwide are making efforts to generate profits in the aspect of commercial viability. They make profit through non-aeronautical revenue, rather than aeronautical revenue. Therefore, the importance of airport duty-free shops is growing. This implies that the importance of...

Persistent link: https://www.econbiz.de/10013097953