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Consumer behaviour
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2
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date (oldest first)
1
Guilt from promise-breaking and trust in markets for expert services : theory and experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the
expert’s
… provision and charging decisions. We argue that the
expert’s
promise induces a commitment that triggers guilt if the promise is …
experts
make the predicted promise; (2) proper promises induce consumer-friendly behavior; and (3) higher interaction prices …
Persistent link: https://www.econbiz.de/10003944278
Saved in:
2
Guilt from Promise-Breaking and Trust in Markets for Expert Services : Theory and Experiment
Beck, Adrian
-
2010
experts
make the predicted promise; (2) proper promises induce consumer-friendly behavior; and (3) higher interaction prices …
Persistent link: https://www.econbiz.de/10013146471
Saved in:
3
Guilt from promise-breaking and trust in markets for expert services : theory and experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
experts
make the predicted promise; (2) proper promises induce consumer-friendly behavior; and (3) higher interaction prices … increase the commitment value of proper promises. -- promises ; guilt, trust ; credence goods ;
experts
; reciprocity …
Persistent link: https://www.econbiz.de/10009736618
Saved in:
4
Guilt from promise-breaking and trust in markets for expert services : theory and experiment
Beck, Adrian
;
Kerschbamer, Rudolf
;
Qiu, Jianying
; …
-
2010
Persistent link: https://www.econbiz.de/10008658103
Saved in:
5
Searching for treatment
Obradovits, Martin
;
Plaickner, hilipp
-
2020
When
experts
have superior
information
on their customers' needs and appropriate treatment/repair/advice is a credence … good, there are obvious incentives for opportunistic behavior. What compounds this is that
experts
regularly make treatment …
Persistent link: https://www.econbiz.de/10012242146
Saved in:
6
Product
Information
Websites : Are They Good for Consumers?
Markopoulos, Panos
-
2016
Product
information
websites have become ubiquitous in supporting B2C E-Commerce. This paper explores their impact on … such infomediaries and reduce their own
information
investments, increasing their profitability. Surprisingly, we find that … the existence of these websites may actually reduce social welfare. Contrary to the common belief that product
information
…
Persistent link: https://www.econbiz.de/10013006140
Saved in:
7
Noisy Persuasion
Tsakas, Elias
-
2020
We study the effect of noise due to exogenous
information
distortions in the context of Bayesianpersuasion. In … particular, we ask whether more noise (a la Blackwell) is always harmful forthe
information
designer, i.e., the sender. We show …
Persistent link: https://www.econbiz.de/10012854480
Saved in:
8
Reducing Buyers’ Uncertainty About Taste-Related Product Attributes
Markopoulos, Panos
-
2014
-related product attributes. Using an analytical model, we show that firms should disclose more taste-related
information
when the …
Persistent link: https://www.econbiz.de/10013050384
Saved in:
9
Price Competition in Finite Markets with a Rare Good and Private Consumer Valuations
Sandomirskaia, Marina
;
Shavshin, Ruslan
-
2021
information
about the consumer's willingness to pay produces an equilibrium price dispersion and endogenous consumer separation …
Persistent link: https://www.econbiz.de/10013220584
Saved in:
10
Competition over cursed consumers
Ispano, Alessandro
;
Schwardmann, Peter
-
2018
We model firms' quality disclosure and pricing in the presence of cursed consumers, who fail to be sufficiently skeptical about undisclosed quality. We show that neither competition nor the presence of sophisticated consumers necessarily protect cursed consumers from being exploited....
Persistent link: https://www.econbiz.de/10011847547
Saved in:
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