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Consumer behaviour
Betriebliches Informationssystem
5
Beziehungsmarketing
5
Business intelligence system
5
Relationship marketing
5
Competitive advantage
4
Customer service
4
Hotel industry
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Hotellerie
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United States
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Dienstleistungsqualität
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E-commerce
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Electronic Commerce
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Information management
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Managementinformationssystem
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Ressourcenorientierter Ansatz
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Customer satisfaction
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Digital Data Genesis
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Digital Data Stream Readiness Index
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Piccoli, Gabriele
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Bartosiak, Marcin
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Bonaretti, Dario
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Lloyd, Russell
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Lui, Tsz-Wai
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Marchesani, Daniele
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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ECONIS (ZBW)
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Strategic impacts of IT-enabled consumer power : insight from Internet distribution in the US lodging industry
Piccoli, Gabriele
;
Lloyd, Russell
- In:
Information & management : the internat. journal of …
47
(
2010
)
7/8
,
pp. 333-340
Persistent link: https://www.econbiz.de/10008797093
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"What can I(S) do for you?" : how technology enables service providers to elicit customers' preferences and deliver personalized service
Bonaretti, Dario
;
Bartosiak, Marcin
;
Lui, Tsz-Wai
; …
- In:
Information & management : the internat. journal of …
57
(
2020
)
6
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012293431
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