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A Generalizable Scale of Prope...
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Consumer behaviour
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brand similarity
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construal-level theory
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customer satisfaction
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perceptual biases
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Journal of service research : JSR
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ECONIS (ZBW)
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A generalizable scale of propensity to plan : the long and the short of planning for time and for money
Lynch, John G.
;
Netemeyer, Richard G.
;
Spiller, Stephen A.
- In:
Journal of consumer research : JCR ; an …
37
(
2010/11
)
1
,
pp. 108-128
Persistent link: https://www.econbiz.de/10003982952
Saved in:
2
The temporal construal of customer satisfaction
Pizzi, Gabriele
;
Marzocchi, Gian Luca
;
Orsingher, Chiara
; …
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 484-497
Persistent link: https://www.econbiz.de/10011392284
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