//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Empowered Angry customers are...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Beziehungsmarketing
8
Relationship marketing
8
Social Web
8
Social web
8
Unternehmen
4
Kundendienst
3
Public relations
3
Öffentlichkeitsarbeit
3
Charlene Li
2
Customer service
2
Effizienzsteigerung
2
Internet
2
Internet marketing
2
Job Enlargement
2
Job enlargement
2
Josh Bernoff
2
Kommunikation
2
Konsumentenverhalten
2
Kundenservice
2
Online-Marketing
2
Soziale Software
2
Soziales Netzwerk
2
Target group
2
Technische Innovation
2
USA
2
United States
2
Web 2.0 technologies
2
Web 2.0-Technologien
2
Zielgruppe
2
Artificial intelligence
1
Betriebswirtschaftliches Ziel
1
Business enterprises--Technological innovations.
1
Communication
1
Corporate objective
1
Customer satisfaction
1
Customer services--Technological innovations.
1
Deutschland
1
Dienstleistungsqualität
1
Enterprise
1
more ...
less ...
Type of publication
All
Article
1
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Case study
1
Fallstudie
1
Language
All
English
2
Author
All
Bernoff, Josh
2
Ask, Julie
1
Li, Charlene
1
Schadler, Ted
1
Published in...
All
MIT sloan management review
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The mobile mind shift : engineer your business to win in the mobile moment
Schadler, Ted
;
Bernoff, Josh
;
Ask, Julie
-
2014
-
First edition
Persistent link: https://www.econbiz.de/10011894583
Saved in:
2
Harnessing the power of the oh-so-social web
Bernoff, Josh
;
Li, Charlene
- In:
MIT sloan management review
49
(
2007/08
)
3
,
pp. 36-42
Persistent link: https://www.econbiz.de/10003714560
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->