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Consumption values : scale development and validation
Kainth, Jyoti Sikka; Verma, Harsh V. - In: Journal of advances in management research : JAMR 8 (2011) 2, pp. 285-300
Persistent link: https://www.econbiz.de/10009409866
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Handbook of research on promotional strategies and consumer influence in the service sector
Panwar, Upendra Singh (ed.); Kumar, Raj (ed.);  … - 2016
"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--
Persistent link: https://www.econbiz.de/10011472393
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Handbook of research on promotional strategies and consumer influence in the service sector
Ray, Nilanjan (ed.); Kumar, Raj (ed.);  … - 2016
"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--
Persistent link: https://www.econbiz.de/10011495646
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Customer perception and expectations towards the services of organised retail outlets : an empirical study in the twin cities of Hyderabad and Secunderabad : a review
Nikhat, Reshma - In: International journal of financial services management … 11 (2021) 2, pp. 95-115
Persistent link: https://www.econbiz.de/10012940010
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A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P; Rahul R - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
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Determinants of consumer retention strategies for telecom service industry in Central India
Sharma, Vinod; Joseph, Sunny; Poulose, Jeanne - In: Problems and perspectives in management : PPM ; … 16 (2018) 2, pp. 306-320
Persistent link: https://www.econbiz.de/10011986317
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Expectations and usage pattern of mobile phone subscribers and role of service providers : a comparaitve study of rural and urban India
Jain, Abhay - In: Business analyst : a refereed journal of Shri Ram … 38 (2017/2018) 2, pp. 102-113
Persistent link: https://www.econbiz.de/10012213027
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Handbook of research on promotional strategies and consumer influence in the service sector
Panwar, Upendra Singh (ed.); Kumar, Raj (ed.);  … - 2016
"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--Provided...
Persistent link: https://www.econbiz.de/10011728493
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Policy impacts on Indian telecom services industry : sales, connectivity and usages
Karonnon, Prajeesh; Rajeev, Meenakshi - 2023
Persistent link: https://www.econbiz.de/10014556631
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Customer participation in service innovation using SNS smartphone apps : an investigation of the Indian hotel service industry
Sarmah, Bijoylaxmi; Shukla, Yupal; Chatterjee, Ravi; … - In: International journal of emerging markets 18 (2023) 9, pp. 2971-2992
Persistent link: https://www.econbiz.de/10014451774