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Consumer behaviour
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Connecting knowledge and performance in public services : from knowing to doing
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Public management review
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ECONIS (ZBW)
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Citizens, users or consumers : the voice of the public and its influence on improving performance
Greener, Ian
- In:
Connecting knowledge and performance in public services …
,
(pp. 55-73)
.
2010
Persistent link: https://www.econbiz.de/10014564708
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Broadening the focus of public service consumerism
Powell, Martin
;
Greener, Ian
;
Szmigin, Isabelle
; …
- In:
Public management review
12
(
2010
)
3
,
pp. 323-339
Persistent link: https://www.econbiz.de/10003980348
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