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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
7
Dienstleistungsqualität
3
Einzelhandel
3
Retail trade
3
Service quality
3
Beziehungsmarketing
2
Customer misbehaviour
2
Customer service
2
Kundenservice
2
Mobile communications
2
Mobilkommunikation
2
Relationship marketing
2
"bodily dys-appearance"
1
Behinderte
1
Behindertenpolitik
1
Bekleidung
1
Betriebliche Wertschöpfung
1
Clothing
1
Communication
1
Consumer behavior
1
Consumer perception
1
Consumer vulnerability
1
Customer incivility
1
Customer integration
1
Customer participation
1
Customer value
1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
1
Disability policy
1
Disabled persons
1
Embodiment
1
Emotion
1
Erwartungsbildung
1
Expectation formation
1
Expectations
1
Food retailing
1
Food trade
1
Foodscape
1
Front-line employees
1
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Undetermined
3
Free
1
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Article
7
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Article in journal
7
Aufsatz in Zeitschrift
7
Language
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English
7
Author
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Salomonson, Nicklas
7
Echeverri, Per
3
Fellesson, Markus
2
A̐berg, Annika
1
Ekström, Karin M.
1
Lindberg, Ulla
1
Sundström, Malin
1
Wendin, Karin
1
Åberg, Annika
1
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Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of retailing and consumer services
2
International journal of quality and service sciences
1
Journal of macromarketing : examining the interactions among markets, marketing, and society
1
Marketing theory
1
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ECONIS (ZBW)
7
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1
Dealing with customer misbehaviour : employees' tactics, practical judgement and implicit knowledge
Echeverri, Per
;
Salomonson, Nicklas
;
Åberg, Annika
- In:
Marketing theory
12
(
2012
)
4
,
pp. 427-449
Persistent link: https://www.econbiz.de/10009697266
Saved in:
2
Consumer vulnerability during mobility service interactions : causes, forms and coping
Echeverri, Per
;
Salomonson, Nicklas
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
3/4
,
pp. 364-389
Persistent link: https://www.econbiz.de/10012178384
Saved in:
3
It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
Saved in:
4
Consumer perception and behavior in the retail foodscape : a study of chilled groceries
Lindberg, Ulla
;
Salomonson, Nicklas
;
Sundström, Malin
; …
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011801706
Saved in:
5
Troublesome travellers : the service system as a trigger of customer misbehaviour
Fellesson, Markus
;
Salomonson, Nicklas
;
A̐berg, Annika
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 256-274
Persistent link: https://www.econbiz.de/10010127409
Saved in:
6
Reuse and recycling of clothing and textiles : a network approach
Ekström, Karin M.
;
Salomonson, Nicklas
- In:
Journal of macromarketing : examining the interactions …
34
(
2014
)
3
,
pp. 383-399
Persistent link: https://www.econbiz.de/10010402625
Saved in:
7
Embodied interaction : a turn to better understand disabling marketplaces and consumer vulnerability
Salomonson, Nicklas
;
Echeverri, Per
- In:
Journal of marketing management : JMM ; journal of the …
40
(
2024
)
5/6
,
pp. 378-417
Persistent link: https://www.econbiz.de/10014549772
Saved in:
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