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"Keep the space" : influence of perceived space on wellbeing in restaurants during Coronavirus
Tuzovic, Sven; Kabadayi, Sertan; Paluch, Stefanie - In: Consumption, Production, and Entrepreneurship in the …, (pp. 57-76). 2022
Persistent link: https://www.econbiz.de/10013274075
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Service robots : drivers of perceived responsibility for service outcomes
Jörling, Moritz; Böhm, Robert; Paluch, Stefanie - In: Journal of service research 22 (2019) 4, pp. 404-420
Persistent link: https://www.econbiz.de/10012127951
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Mechanisms and consequences of anthropomorphizing autonomous products : the role of schema congruity and prior experience
Jörling, Moritz; Böhm, Robert; Paluch, Stefanie - In: Schmalenbach business review : sbr 72 (2020) 4, pp. 485-510
Persistent link: https://www.econbiz.de/10012429749
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Eliminating customer experience pain points in complex customer journeys through smart service solutions
Holz, Heiko F.; Becker, Marc; Blut, Markus; Paluch, Stefanie - In: Psychology & marketing 41 (2024) 3, pp. 592-609
Persistent link: https://www.econbiz.de/10014467620