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How customer experience incongruence affects omnichannel customer retention : the moderating role of channel characteristics
Gao, Wei; Li, Wenqian; Fan, Hua; Jia, Xingping - In: Journal of retailing and consumer services 60 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012502708
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Partners or opponents? : how mindset shapes consumers' attitude toward anthropomorphic artificial intelligence service robots
Han, Bing; Deng, Xun; Fan, Hua - In: Journal of service research 26 (2023) 3, pp. 441-458
Persistent link: https://www.econbiz.de/10014325998
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Extending lead-user theory to a virtual brand community : the roles of flow experience and trust
Wang, Li; Yang, Yuan; Li, Yishuai - In: Asian business & management 20 (2021) 5, pp. 618-643
Persistent link: https://www.econbiz.de/10012666216
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Why does energy-saving behavior rise and fall? : a study on consumer face consciousness in the Chinese context
Wang, Li; Wei, Feng; Zhang, Xin-an - In: Journal of business ethics : JOBE 160 (2019) 2, pp. 499-513
Persistent link: https://www.econbiz.de/10012128774
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Regulatory focus and consumption of counterfeit luxury goods : roles of functional theories of attitudes and perceived similarity
Wang, Li; Jin, Manhui; Yang, Zhiyong - In: Journal of business research : JBR 107 (2020), pp. 50-61
Persistent link: https://www.econbiz.de/10012156676
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Anticipating adaptation to products
Wang, Jing; Novemsky, Nathan; Dhar, Ravi - In: Journal of consumer research : JCR ; an … 36 (2009/10) 2, pp. 149-159
Persistent link: https://www.econbiz.de/10003880166
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Psychological distance asymmetry : the spatial dimension vs. other dimensions
Zhang, Meng; Wang, Jing - In: Journal of consumer psychology : JCP : the official … 19 (2009) 3, pp. 497-507
Persistent link: https://www.econbiz.de/10003884452
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Opportunity cost neglect
Frederick, Shane; Novemsky, Nathan; Wang, Jing; Dhar, Ravi - In: Journal of consumer research : JCR ; an … 36 (2009/10) 4, pp. 553-561
Persistent link: https://www.econbiz.de/10003919293
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Trade-offs and depletion in choice
Wang, Jing; Novemsky, Nathan; Dhar, Ravi; Baumeister, Roy F. - In: Journal of marketing research : JMR 47 (2010) 5, pp. 910-919
Persistent link: https://www.econbiz.de/10008666374
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How-time horizon perceptions and relationship deficits affect impulsive consumption
Sinha, Jayati; Wang, Jing - In: Journal of marketing research : JMR 50 (2013) 5, pp. 590-605
Persistent link: https://www.econbiz.de/10010195941