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A qualitative study of the attitudes of South African spaza shop owners to coopetitive relationships
Hare, Charles; Walwyn, David - In: South African journal of business management 50 (2019) 1, pp. 1-12
absence of trust and a general lack of awareness of the potential benefits of coopetition are the major barriers. Moreover … improve the survival rate of spaza shops should include measures to address issues of trust and the benefits of coopetitive …
Persistent link: https://www.econbiz.de/10012157770
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An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement
Moriuchi, Emi; Takahashi, Ikuo - In: Asia Pacific journal of marketing and logistics 35 (2023) 3, pp. 560-581
Persistent link: https://www.econbiz.de/10014285856
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The influence of eco-label knowledge and trust on pro-environmental consumer behaviour in an emerging market
Khan Md. Raziuddin Taufique; Vocino, Andrea; Polonsky, … - In: Journal of strategic marketing 25 (2017) 7, pp. 511-529
Persistent link: https://www.econbiz.de/10011855054
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The relationship between knowledge, trust, intention to pay zakah, and zakah-paying behavior
Martono, S.; Nurkhin, Ahmad; Lutfhiyah, Fatimah; … - In: International journal of financial research 10 (2019) 2, pp. 75-81
Persistent link: https://www.econbiz.de/10012319650
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Customer participation in knowledge intensive business services : perceived value outcomes from a dyadic perspective
Mustak, Mekhail - In: Industrial marketing management : the international … 78 (2019), pp. 76-87
Persistent link: https://www.econbiz.de/10012026155
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The consumer's perspective on evaluating products : service is the key
Oliver, Jason - In: The journal of services marketing 29 (2015) 3, pp. 200-210
Persistent link: https://www.econbiz.de/10011309000
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The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn; Lobo, Antonio; Prentice, Catherine; … - In: Journal of retailing and consumer services 21 (2014) 6, pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
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Online group-buying of tourism products : effects of value and trust on site attachment, altruism, and loyalty
Kim, Myung-Ja; Chung, Namho; Lee, Choong-Ki; Preis, … - In: Journal of travel and tourism marketing 32 (2015) 7/8, pp. 935-952
Persistent link: https://www.econbiz.de/10011409814
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A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio; Toni, Deonir de; Barcellos, … - In: Journal of relationship marketing : innovations & … 14 (2015) 4, pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
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From marketing communications to brand management : factors influencing relationship quality and customer retention
Thaichon, Paramaporn; Quach, Sara - In: Journal of relationship marketing : innovations & … 14 (2015) 3, pp. 197-219
Persistent link: https://www.econbiz.de/10011383849