equilibrium levels of safety and activity from the product's usage under no liability, strict liability, and negligence rule. We …

perception of service quality on post‐purchase behavior intentions, and the effect of the consumer's personality traits and the … customer expectation and perception of service quality, the personality trait of external control orientation may prevail over … the personality trait of internal control orientation. Research limitations/implications – Intangible service is the core …

product aesthetics (CVPA). Design/methodology/approach – A hierarchical model of personality is employed to investigate the …

personality organization from psychoanalytic object relations theory for empirical research on consumer behaviour using the … matching technique for relating the personality to a general pattern of behaviour by relating these patterns of behaviour to … variations in the level of personality development, thereby paving the way for an application to the critical social issues of …

predict Facebook usage/non-usage. Given the historically disappointing results associated with studies that treat personality …

positive WOM? The purpose of this paper is to test hypotheses that socially oriented personality traits, and personal values as … variables include the socially oriented personality traits of agreeableness and extraversion, social‐ vs self‐oriented personal … intentions. Findings – The sociability of surgery patients as measured by both their personality traits and socially oriented …

Purpose – This study examines service “complainers” and “non‐complainers” on the basis of four personality … findings of this study, that personality traits and attitudes may, in some cases, prohibit customers from engaging in complaint …

Purpose – The personality impressions evoked by service environments play a key role in attracting and retaining … environment's personality. Two studies establish holistic types of interiors based on design elements and factors with a sample of … professionals, and then link those types to generic impressions evoked with consumers. Findings – Store personality relates …