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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
52
Germany
33
Deutschland
28
Beziehungsmarketing
27
Relationship marketing
27
Corporate reputation
18
Customer satisfaction
18
Firmenimage
18
Social Web
17
Social web
17
Marketing
15
Kundenzufriedenheit
14
Electronic Commerce
12
Measurement
12
Messung
12
Dienstleistungsqualität
11
Service quality
11
United States
11
E-commerce
10
USA
10
Brand management
9
Cluster analysis
9
Arbeitsverhalten
8
Customer service
8
Dienstleistungssektor
8
Emotion
8
Internet
8
Kundenservice
8
Markenführung
8
Market research
8
Marktforschung
8
Service industry
8
Work behaviour
8
Arbeitskräfte
7
Complaint management
7
Job satisfaction
7
Marketing management
7
Marketingmanagement
7
Moderation
7
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Online availability
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Undetermined
21
Free
1
Type of publication
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Article
52
Book / Working Paper
3
Type of publication (narrower categories)
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Article in journal
48
Aufsatz in Zeitschrift
48
research-article
4
Hochschulschrift
2
Collection of articles of several authors
1
Collection of articles written by one author
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
Sammlung
1
Thesis
1
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Language
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English
38
German
17
Author
All
Walsh, Gianfranco
55
Wiedmann, Klaus-Peter
9
Hennig-Thurau, Thorsten
5
Mitchell, Vincent-Wayne
5
Shiu, Edward
5
Frenzel, Tobias
4
Brach, Simon
3
Buxel, Holger
3
Hassan, Louise M.
3
Kilian, Thomas
3
Mitchell, Vincent‐Wayne
3
Shaw, Deirdre
3
Albrecht, Arne Keno
2
Bartikowski, Boris
2
Beatty, Sharon E.
2
Dose, David
2
Duvenhorst, Carsten
2
Groth, Markus
2
Gwinner, Kevin P.
2
Klee, Alexander
2
Parry, Sara
2
Schaarschmidt, Mario
2
Adam, David L.
1
Albrecht, Arne K.
1
Bachmann, Frank
1
Baker, Thomas L.
1
Beatty, Shraron E.
1
Chari, Simos
1
Christ-Brendemühl, Sonja
1
Cleveland, Mark
1
Daryanto, Ahmad
1
Deseniss, Alexander
1
Dzenkovska, Julija
1
Evanschitzky, Heiner
1
Frenze, Tobias
1
Grant, Ian
1
Gremler, Dwayne D.
1
Haase, Janina
1
Hammes, Eva Katharina
1
Hassan, Louis M.
1
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Gottfried Wilhelm Leibniz Universität Hannover
1
Published in...
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Marketing : ZFP ; journal of research and management
9
Jahrbuch der Absatz- und Verbrauchsforschung
5
Journal of business research : JBR
5
European management journal
4
Journal of marketing management : MM
2
Journal of service research : JSR
2
Marketing Intelligence & Planning
2
Psychology & marketing
2
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
2
Academy of Management journal : AMJ
1
Electronic markets : the international journal on networked business
1
European Journal of Marketing
1
European journal of marketing : EJM
1
European retail research
1
Gabler Edition Wissenschaft
1
International journal of markets and business systems
1
International marketing review
1
Journal of Consumer Marketing
1
Journal of consumer behaviour : an international research review
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Journal of vacation marketing : an international journal
1
Schriftenreihe Marketing, Management
1
The journal of product & brand management
1
The journal of services marketing
1
Yearbook of marketing and consumer research
1
Zeitschrift für Energiewirtschaft : ZfE
1
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Source
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ECONIS (ZBW)
51
Other ZBW resources
4
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1
Unfriendly customers as a social stressor : an indirect antecedent of service employees' quitting intention
Walsh, Gianfranco
- In:
European management journal
29
(
2011
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10008858262
Saved in:
2
Ansätze der Messung von Konsumentenverwirrtheit : ein Überblick
Walsh, Gianfranco
- In:
Thexis : Fachzeitschrift für Marketing ; …
21
(
2004
)
4
,
pp. 5-10
Persistent link: https://www.econbiz.de/10002227195
Saved in:
3
Relationships among immigrant consumers' cultural orientation, innovativeness and opinion leadership
Walsh, Gianfranco
- In:
International marketing review
39
(
2022
)
1
,
pp. 80-104
Persistent link: https://www.econbiz.de/10013169635
Saved in:
4
Measurement of attitude toward private labels: a replication and extension
Kilian, Thomas
;
Walsh, Gianfranco
;
Buxel, Holger
- In:
European retail research
22
(
2008
),
pp. 69-85
Persistent link: https://www.econbiz.de/10003818167
Saved in:
5
Customer reactions to emotional labor : the roles of employee acting strategies and customer detection accuracy
Groth, Markus
;
Hennig-Thurau, Thorsten
;
Walsh, Gianfranco
- In:
Academy of Management journal : AMJ
52
(
2009
)
5
,
pp. 958-974
Persistent link: https://www.econbiz.de/10003906453
Saved in:
6
Wahrgenommene Kundendiskriminierung in Dienstleistungsunternehmen : Entwicklung eines Bezugsrahmens
Walsh, Gianfranco
- In:
Marketing : ZFP ; journal of research and management
29
(
2007
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10003416144
Saved in:
7
Measuring consumer vulnerability to perceived product-similarity problems and its consequences
Walsh, Gianfranco
;
Mitchell, Vincent-Wayne
;
Kilian, Thomas
- In:
Journal of marketing management : MM
26
(
2010
)
1/2
,
pp. 146-162
Persistent link: https://www.econbiz.de/10003979655
Saved in:
8
The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction
Walsh, Gianfranco
;
Mitchell, Vincent-Wayne
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 838-859
Persistent link: https://www.econbiz.de/10003989148
Saved in:
9
Consumer confusion proneness : scale development, validation, and application
Walsh, Gianfranco
;
Hennig-Thurau, Thorsten
;
Mitchell, …
- In:
Journal of marketing management : MM
23
(
2007
)
7/8
,
pp. 697-721
Persistent link: https://www.econbiz.de/10003558912
Saved in:
10
Uncertainty in ethical consumer choice : a conceptual model
Hassan, Louise
;
Shaw, Deirdre
;
Shiu, Edward
;
Walsh, …
- In:
Journal of consumer behaviour : an international …
12
(
2013
)
3
,
pp. 182-193
Persistent link: https://www.econbiz.de/10009766227
Saved in:
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