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Impact of CSR perceptions on workers' innovative behaviour : exploring the social exchange process and the role of perceived external prestige
Gaudêncio, Pedro; Coelho, Arnaldo; Ribeiro, Neuza - In: World review of entrepreneurship, management and … 15 (2019) 1/2, pp. 151-173
Persistent link: https://www.econbiz.de/10012027575
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Impact of corporate social responsibility on consumer trust in Nepalese commercial banks
Chand, Srijana - In: Nepalese journal of economics : a publication of … 8 (2024) 2, pp. 39-51
Persistent link: https://www.econbiz.de/10014577472
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Helping employees deal with dysfunctional customers : the underlying employee perceived justice mechanism
Gong, Taeshik; Yi, Youjae; Choi, Jin Nam - In: Journal of service research : JSR 17 (2014) 1, pp. 102-116
Persistent link: https://www.econbiz.de/10010356871
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Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 29 (2020) 4, pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
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Perceived corporate social responsibility and employee voluntary pro-environmental behavior : does moral motive matter?
Bai, Jingyi; Tian, Qing; Fan, Xiaoding; Sun, Hui - In: Corporate social responsibility and environmental management 31 (2024) 2, pp. 816-830
Persistent link: https://www.econbiz.de/10014506865
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Doing good for good : how does corporate social responsibility drive customer citizenship behavior? : the mediation of engagement, trust, and identification
Wu, Shih-Hao; Huang, Stephen Chi-Tsun; Tsai, Ching-Yi Daphne - In: Service business 17 (2023) 4, pp. 937-962
Persistent link: https://www.econbiz.de/10014504674
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Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia; Rodríguez del … - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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CSR, relationship quality, loyalty and psychological connection in sports
Nyadzayo, Munyaradzi W.; Leckie, Civilai; McDonald, Heath - In: Marketing intelligence & planning 34 (2016) 6, pp. 883-898
Persistent link: https://www.econbiz.de/10011572260
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Relationship among loyalty, satisfaction and intention : the mediating role of trust
Lerbin, R.; Aritonang, R. - In: International journal of economic perspectives : IJEP 11 (2017) 1, pp. 1608-1620
Persistent link: https://www.econbiz.de/10011764733
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How and when does perceived CSR affect employees' engagement in voluntary pro-environmental behavior?
Tian, Qing; Robertson, Jennifer L. - In: Journal of business ethics : JOBE 155 (2019) 2, pp. 399-412
Persistent link: https://www.econbiz.de/10011998574