The past decade has witnessed a rapid growth in self service that allows consumers to take on the traditional role of a service worker in the provision of a service. Self service has long existed - think of placing a call by dialing a telephone instead of using a telephone operator or pressing a...

In many parts of the United States, water is quickly becoming a scarce resource. Data-driven insights can enable utilities and consumers to manage water use better, identify leaks sooner, and discover opportunities to use water more efficiently, writes the Center for Data Innovation. To help...