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Gamification impact on tourists' pro-sustainability intentions : integration of technology acceptance model (TAM) and the theory of planned behaviour (TPB)
Abou Kamar, Mahmoud; Maher, Azza; El-Bayoumi Salem, Islam; … - In: Tourism review 79 (2024) 2, pp. 487-504
Persistent link: https://www.econbiz.de/10014512284
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Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam; Abbas, Haidar; Mousa, Mohamed; … - In: Journal of hospitality marketing & management 32 (2023) 2, pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
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Customer responses to airline companies' service failure and recovery strategies : the moderating role of service failure habit
Elbaz, Ahmed Mohamed; Soliman, Mohammad; Al Alawi, Alamir; … - In: Tourism review 78 (2023) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10014235249
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Pursuing the drivers of consumer behaviour toward service robots in the hotel industry
Soliman, Mohammad; Ivanov, Stanislav; Elgammal, Islam; … - In: International journal of hospitality management 120 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015071108