The "obesogenic environment" contributes to the global obesity epidemic. However, many believe that obesity is caused solely by individual choice. This paper investigates how the public in Ireland, the UK, and USA perceive the causes, consequences and severity of obesity compared to an expert...

Nutritional labelling is a means of communicating the nutritional content of food to consumers. When a nutritional label is salient and understandable, consumers tend to make more healthy choices. Nutritional labelling policies can also influence providers by incentivising manufacturers to...

A Personal Contract Purchase (PCP) plan is an innovative, complex and increasingly popular form of car finance. Consumers pay a deposit and monthly payments, but instead of paying off the total value of the car, they pay off the depreciation over a specified term. We used an experiment to...

Failure to switch service provider is viewed as leaving money on the table. While psychological hassle and switching costs are often invoked to explain the observed inertia, there is little empirical research that directly measures barriers to switching in retail finance markets. This study uses...

Encouraging consumers to seek out and switch to lower-rate mortgages is important both for the individual consumer's finances and for functioning competitive markets, but switching rates are low. We conducted an experiment with mortgage-holders to test whether official advice on how to select...

Contact-tracing mobile phone apps have the potential to play a role in controlling the spread of COVID-19, but their success hinges on widespread uptake by the public. We report a study that behaviourally pre-tested COVID Tracker, Ireland's contact-tracing app, prior to its launch with a large...

This paper argues that telecommunications markets present the consumer with a decision-making environment that is particularly likely to be prone to established biases in consumer decision-making. The analysis identifies four properties of telecommunications markets, which in combination are...