This chapter examines the development of discussions at EU level on collective redress, showing how policy ideas have developed in relation to the two principal areas that are currently under discussion, namely competition damages and consumer ADR. It contrasts the European architecture of...

This report is part of a University of Oxford John Fell funded collaborative project: Informality and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to shed light upon consumer complaint behaviour through social media in emerging economies