Purpose – The purpose of this paper is to analyse the consequences of externalization from the perspective of the employees. The paper contributes to this line of research by examining how externalization influences internal employees’ perceptions of flexibility. Design/methodology/approach...

Purpose – The purpose of this paper is to analyse the consequences of externalization from the perspective of the employees. The paper contributes to this line of research by examining how externalization influences internal employees’ perceptions of flexibility. Design/methodology/approach...

Purpose – The purpose of this paper is to analyse the consequences of externalization from the perspective of the employees. The paper contributes to this line of research by examining how externalization influences internal employees’ perceptions of flexibility. Design/methodology/approach...