Purpose – The subjects considered in this research paper form the basic prerequisites for improving the effectiveness of organizational development. The author assumes that the effectiveness of any process depends on the size of the reserve of capacity of the resources used in the process (for...

Purpose – The methods of quality management, business process management and knowledge management have until now been exploited by science and the industry separately. An integration of these disciplines could unlock the potential of a solid structure to measure and gradually improve knowledge...

Purpose – The purpose of this paper is to discuss how using an experiential Lean Six Sigma training model will dramatically decrease the amount of time it takes to become competent and capable at applying process improvement within a healthcare environment. The model was first put into use in...

Purpose – The purpose of this paper is to explore the key requirements of the Food Safety Modernization Act (FSMA), recently passed by the US Congress to safeguard the nation's food supply, and to ascertain the role of quality professionals in the management of food safety and quality systems...