Camén, Carolina; Gottfridsson, Patrik; Rundh, Bo - In: Management Decision 49 (2011) 3, pp. 365-383
Purpose – The purpose of this paper is to explore how contracts are used to build and develop long‐term relationships … contractual dyads between contractors and fulfillers within the public transport sector. Findings – The analysis of contracts in … the public sector reveals the importance of formal contracts in relationship building, as a result of a number of factors …