Wigblad, Rune; Hansson, Magnus; Townsend, Keith; Lewer, John - In: Personnel Review 41 (2012) 2, pp. 160-179
Purpose – This paper aims to explore and analyse how shifting frontiers of control emerge and change the labour process so that restrictions to output become diminished, subsequently affecting organisational performance. Design/methodology/approach – Multiple case study design. Interviews...