Simatupang, Togar M.; Wright, Alan C.; Sridharan, Ramaswami - In: Business Process Management Journal 8 (2002) 3, pp. 289-308
Increasing competition due to market globalisation, product diversity and technological breakthroughs stimulates independent firms to collaborate in a supply chain that allows them to gain mutual benefits. This requires the collective know‐how of the coordination mode, including the ability to...