Gnugesser, Eva; Jöllenbeck, Marlies; Schlenger, Wiebke; … - In: Journal of innovation & knowledge : JIK 10 (2025) 3, pp. 1-13
The COVID-19 pandemic accelerated the adoption of online counselling in social care, a development that may permanently alter professional practices. However, the full extent of its utilisation, associated occupational risks, and impacts on health remain underexplored. This study investigates...