Purpose - The study aims at assessing the effect of digital employee experience on organisational performance, particularly in the telecommunications sector in the Sultanate of Oman, using quantitative and qualitative analysis. Research methodology - The techniques used in this empirical...

We develop a measure of corporate culture using coworker connectivity on LinkedIn's platform, and show it is strongly correlated with positive employee relations and satisfaction. Using state-level changes to employment agreements as shocks to explicit contracts, we find that these changes...

Der Veränderungs- und Anpassungsdruck auf Betriebe und ihre Beschäftigte ist vor dem Hintergrund der Megatrends wie dem digitalen und ökologischen Wandel enorm. Die erfolgreiche Bewältigung des Wandels hängt maßgeblich davon ab, wie es in Betrieben gelingt, Beschäftigte für die...

Culture in an organization is hard to grasp due its intangible nature, but it can have huge influence on the organization's success and people's experiences. We proposed a ritual design framework to craft more deliberate organizational culture, and ran a two-session-class in partnership with a...

Firms are often confronted with the need of changing their organizational routines. This might follow or trigger a change in their organizational identity. The aim of this paper is twofold: show why understanding the co-evolution of organizational routines and identity is important for...

The organizational ambidexterity of commercial banks has been the subject of recent research. As a novelty, research has yet to be conducted on the banking sector in a dynamic environment. This study's goal is to identify the variables that affect ambidextrous banking. The research methodology...

Managing the business processes of a company is a task which has emerged as a top priority across all industries. However, business process management (BPM) is not just a set of structured methods and technologies which can simply be assigned to employees. In contrary, the success of any process...

This article examines the question of change and the role which leaders have to play in this process. In a turbulent world with increasing competition, leaders are expected to continually initiate and adjust to change. While this view is partly true it is incomplete and even dangerous. Change...