Ahmet Erkoyuncu, John; Roy, Rajkumar; Shehab, Essam; … - In: Journal of Service Management 25 (2014) 5, pp. 603-638
Purpose – In the light of challenges experienced in cost estimation at the bidding stage of complex engineering services in the defence industry (e.g. contracting for availability), the purpose of this paper is to present a framework to manage the influence of uncertainty on cost estimates....
