Zbaracki, Mark J.; Ritson, Mark; Levy, Daniel; Dutta, … - In: Review of Economics and Statistics 86 (2004) 2, pp. 514-533
We study the price adjustment practices and provide quantitative measurement of the managerial and customer costs of price adjustment using data from a large U.S. industrial manufacturer and its customers. We find that price adjustment costs are a much more complex construct than the existing...
