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~subject:"Crisis management"
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Crisis management
Product liability
1,075
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1,058
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228
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207
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Cleeren, Kathleen
3
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2
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2
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2
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2
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2
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2
Anwar, Syed T.
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Business horizons
3
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Risk and crisis communication : navigating the tensions between organizations and the public
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Competitiveness review : an international business journal incorporating Journal of global competitiveness
1
Compliance in der Unternehmerpraxis
1
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1
ERIM report series research in management
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1
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1
Journal of consumer behaviour : an international research review
1
Journal of retailing and consumer services
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1
Marketing : journal of research and management
1
Medien im Marketing : Optionen der Unternehmenskommunikation
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Recht / Qualität, Dienstleistung, Management
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The handbook of crisis communication
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ECONIS (ZBW)
30
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1
Examining the effects of mutability and framing on perceptions of human error and technical error crises : implications for situational crisis communication theory
Coombs, W. Timothy
;
Holladay, Sherry J.
- In:
The handbook of crisis communication
,
(pp. 181-204)
.
2010
Persistent link: https://www.econbiz.de/10003929164
Saved in:
2
Communication behavior of companies in product recalls without customer identification information
Kübler, Raoul
;
Albers, Sönke
- In:
Marketing : journal of research and management
6
(
2010
)
1
,
pp. 59-70
Persistent link: https://www.econbiz.de/10003976429
Saved in:
3
Die Bewältigung von Produktkrisen und Rückrufsituationen : Offensive vs. Defensive Kommunikationsstrategien
Standop, Dirk
;
Grunwald, Guido
-
2007
Persistent link: https://www.econbiz.de/10003611066
Saved in:
4
Praxistipps
Produkthaftung
Steimle, Volker
;
Dornieden, Guido
- In:
Compliance in der Unternehmerpraxis : Grundlagen, …
,
(pp. 65-76)
.
2008
Persistent link: https://www.econbiz.de/10003692664
Saved in:
5
Rückrufmanagement : ein Leitfaden für die professionelle Abwicklung von Krisenfällen
Klindt, Thomas
;
Popp, Michael
;
Rösler, Matthias
-
2008
-
2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10003508488
Saved in:
6
Praxistipps
Produkthaftung
Steimle, Volker
;
Dornieden, Guido
- In:
Compliance in der Unternehmerpraxis
,
(pp. 73-85)
.
2009
Persistent link: https://www.econbiz.de/10003874505
Saved in:
7
Product-harm crisis management and firm value
Liu, Yong
;
Chen, Yubo
;
Ganesan, Shankar
;
Hess, Ronald
- In:
Handbook of marketing and finance
,
(pp. 293-314)
.
2012
Persistent link: https://www.econbiz.de/10009552395
Saved in:
8
Anatomy of crisis management : lessons from the infamous Toyota Case
Heller, Victor L.
;
Darling, John R.
- In:
European business review : EBR ; the official journal …
24
(
2012
)
2
,
pp. 151-168
Persistent link: https://www.econbiz.de/10009530962
Saved in:
9
Should ad spending increase or decrease before a recall announcement? : the marketing-finance interface in product-harm crisis management
Gao, Haibing
;
Xie, Jinhong
;
Wang, Qi
;
Wilbur, Kenneth C.
- In:
Journal of marketing
79
(
2015
)
5
,
pp. 80-99
Persistent link: https://www.econbiz.de/10011372420
Saved in:
10
Rising from the ashes : how brands and categories can overcome product-harm crisis
Cleeren, Kathleen
;
Heerde, Harald J. van
;
Dekimpe, Marnik G.
- In:
Journal of marketing
77
(
2013
)
2
,
pp. 58-77
Persistent link: https://www.econbiz.de/10009717172
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