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Wired and dangerous : how your customers have changed and what to do about it
Bell, Chip R.; Patterson, John R. - 2011
Persistent link: https://www.econbiz.de/10009544010
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Amazement revolution : seven customer service strategies to create an amazing customer (and employee) experience
Hyken, Shep - 2011
Persistent link: https://www.econbiz.de/10009140104
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The experience effect : engage your customers with a consistent and memorable brand experience
Joseph, Jim - 2010
Persistent link: https://www.econbiz.de/10004415868
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Lifestyle brands : a guide to aspirational marketing
Saviolo, Stefania; Marazza, Antonio - 2013
Persistent link: https://www.econbiz.de/10009694884
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The old rules of marketing are dead : 6 new rules for reinventing your brand & reigniting your business
Pearson, Timothy R. - 2011
Persistent link: https://www.econbiz.de/10009128499
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Inbound marketing : get found using Google, social media, and blogs
Halligan, Brian; Shah, Dharmesh - 2010
Persistent link: https://www.econbiz.de/10004947462
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Emarketing strategies for the complex sale
Albee, Ardath - 2010
Persistent link: https://www.econbiz.de/10004948131