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Procedural justice, ethical climate and service outcomes in restaurants
Luria, Gil; Yagil, Dana - In: International journal of hospitality management 27 (2008) 2, pp. 276-283
Persistent link: https://www.econbiz.de/10003687502
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The service climate-firm performance chain : the role of customer retention
Towler, Annette; Lezotte, Daniel V.; Burke, Michael J. - In: Human resource management 50 (2011) 3, pp. 391-406
Persistent link: https://www.econbiz.de/10009160963
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Relationship between employees engagement and satisfaction at ideal fasterner India private limited
Valliappan, M.; Preethi, R. V. Snigdha - In: International journal of economic research 12 (2015) 2, pp. 399-404
Persistent link: https://www.econbiz.de/10011419839
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The impact of employee satisfaction on employee intention to leave : a case study analysis
Lai Wan Hooi; Pang Yoon Leong - In: Journal for international business and entrepreneurship … 8 (2015) 3, pp. 281-299
Persistent link: https://www.econbiz.de/10011526758
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Work engagement as a reaction to work environment and customer outcome : a service marketing perspective
Siddiqi, Mushtaq A. - In: Journal of global scholars of marketing science : … 24 (2014) 1, pp. 21-38
Persistent link: https://www.econbiz.de/10010408235
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The influences of internal service quality and job standardization on job satisfaction with supports as mediators : flight attendants at branch workplace
Jiang, Chunfang; Wu, Kuo-ping - In: The international journal of human resource management 25 (2014) 19, pp. 2644-2666
Persistent link: https://www.econbiz.de/10010416159
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Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo; Back, Ki-joon; Chan, Eric S. W. - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
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Moderating and mediating impact of compassion and trauma fatigue on burnout satisfaction relationship : a case study of Indian nurses
Joseph, Jolly; Misra, Richa; Srivastava, Shalini - In: International journal of management practice : IJMP 15 (2022) 3, pp. 301-323
Persistent link: https://www.econbiz.de/10013256673
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The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J. - In: Quality management journal : QMJ 27 (2020) 4, pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
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Determinants of job satisfaction in a transport company : a Polish case study
Jędrzejczak-Gas, Janina; Wyrwa, Joanna - In: Equilibrium : quarterly journal of economics and … 15 (2020) 3, pp. 565-593
Persistent link: https://www.econbiz.de/10012286480