//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The future of consumerism
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
USA
330,239
United States
291,664
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Theorie
51,406
Theory
50,684
Deutschland
20,693
Schätzung
18,423
Estimation
17,555
Germany
17,068
Großbritannien
12,631
EU-Staaten
11,483
EU countries
11,055
Relationship marketing
11,024
Beziehungsmarketing
11,010
United Kingdom
10,922
Japan
10,753
Vereinigte Staaten
9,333
Welt
9,103
Brand management
8,892
Marketing
8,874
World
8,871
Markenführung
8,856
Geldpolitik
8,601
Monetary policy
8,201
Vergleich
7,940
Comparison
7,558
Kanada
7,474
Börsenkurs
7,365
Wirkungsanalyse
7,319
Share price
7,229
Markenimage
7,185
Brand image
7,102
Impact assessment
7,085
Canada
6,953
China
6,839
Konjunktur
6,218
Electronic Commerce
6,195
Online-Handel
6,113
more ...
less ...
Online availability
All
Undetermined
3,237
Free
956
Type of publication
All
Article
5,348
Book / Working Paper
835
Journal
3
Type of publication (narrower categories)
All
Article in journal
5,028
Aufsatz in Zeitschrift
5,028
Hochschulschrift
155
research-article
144
Aufsatz im Buch
138
Book section
138
Thesis
113
Graue Literatur
97
Non-commercial literature
97
Arbeitspapier
54
Working Paper
54
Conference paper
47
Konferenzbeitrag
47
Collection of articles of several authors
29
Sammelwerk
29
Aufsatzsammlung
21
Case study
18
Fallstudie
18
Konferenzschrift
13
Ratgeber
11
Collection of articles written by one author
10
Sammlung
10
conceptual-paper
10
Guidebook
9
Lehrbuch
6
Textbook
6
case-report
5
Conference proceedings
4
non-article
4
review-article
4
Handbook
3
Handbuch
3
Reprint
3
Bibliografie
2
Fallstudiensammlung
2
Umfrage
2
review
2
viewpoint
2
Bibliografie enthalten
1
Bibliography included
1
more ...
less ...
Language
All
English
5,944
German
243
Undetermined
3
French
2
Author
All
Han, Heesup
55
Mattila, Anna S.
30
Usman, Osly
20
Jang, Soocheong
18
Aksoy, Lerzan
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Gustafsson, Anders
14
Keiningham, Timothy
14
Prybutok, Victor R.
14
Söderlund, Magnus
14
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Homburg, Christian
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Barnes, Donald C.
11
Rather, Raouf Ahmad
11
Roschk, Holger
11
Ryu, Kisang
11
Ahn, Jiseon
10
Frank, Björn
10
Gursoy, Dogan
10
Hsu, Maxwell K.
10
Kim, Jinkyung Jenny
10
Kim, Wansoo
10
Kim, Woo Gon
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Sparks, Beverley
10
Torres, Edwin N.
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Enkawa, Takao
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
10
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
RWTH Aachen
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Business School <Oestrich-Winkel>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Georg-August-Universität Göttingen
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Harvard Graduate School of Business Administration
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Springer-Verlag GmbH
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Mannheim
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
324
International journal of hospitality management
204
Journal of business research : JBR
160
The journal of services marketing
112
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
88
International journal of contemporary hospitality management
81
Cogent business & management
73
Services marketing quarterly
64
Tourism management : research, policies, practice
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
54
The service industries journal
54
Psychology & marketing
53
Asia Pacific journal of marketing and logistics
49
Journal of service research : JSR
45
Service business
44
International journal of electronic marketing and retailing : IJEMR
43
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of strategic marketing
41
Journal of service management
38
SpringerLink / Bücher
36
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
35
Journal of Services Marketing
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
32
Journal of air transport management
31
Journal of the Academy of Marketing Science
30
The TQM journal : the international review of organizational improvement
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
International journal of retail & distribution management
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Managing service quality : MSQ ; an international journal
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of internet commerce
25
Total quality management & business excellence
25
more ...
less ...
Source
All
ECONIS (ZBW)
6,009
Other ZBW resources
172
BASE
2
RePEc
2
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
6,186
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding the psychological process underlying customer satisfaction and retention in a relational service
Guo, Lin
;
Xiao, Jing-jian
;
Tang, Chuanyi
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1152-1159
Persistent link: https://www.econbiz.de/10003897442
Saved in:
2
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
(
contributor
)
-
2008
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003636982
Saved in:
3
Kundenorientierte Gestaltung von Produktkonfiguratoren
Polak, Benjamin
-
2008
Persistent link: https://www.econbiz.de/10003758371
Saved in:
4
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354640
Saved in:
5
Bonusprogramme als Instrumente des Beziehungsmarketing : eine theoretische und empirische Analyse
Müller, Steffen
-
2006
Persistent link: https://www.econbiz.de/10003358623
Saved in:
6
Kundenzufriedenheit mit Selbstbedienungskassen im Handel : der Erklärungsbeitrag ausgewählter verhaltenswissenschaftlicher Theorien
Boslau, Madlen
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003879294
Saved in:
7
Kundenzufriedenheit bei effizienter Variantenvielfalt im Automobilbau : Verbesserung der Konzeptqualität durch präventive Methoden
Stappenbeck, Anika
-
2011
Persistent link: https://www.econbiz.de/10008905682
Saved in:
8
Der Einfluss des Marktklimas auf das Beschwerdeverhalten von Konsumenten : eine empirische Untersuchung in der Finanzdienstleistungsbranche
Lentz, Patrick
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003561590
Saved in:
9
Kunden-Hersteller-Beziehungen unter Berücksichtigung des Marktklimas : eine empirische Studie im Bereich Fast Moving Consumer Goods
Teusner, Sandra
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003965259
Saved in:
10
Consumer confusion : eine experimentelle Untersuchung zu den Ursachen, Einflussfaktoren und Konsequenzen
Künstner, Dan
-
2011
Persistent link: https://www.econbiz.de/10009377975
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->