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~subject:"Customer satisfaction"
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Customer satisfaction
Norwegen
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Grønhaug, Kjell
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Heide, Morten
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Industrial marketing management : the international journal for industrial and high-tech firms
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Tourism management : research, policies, practice
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The design and management of ambience : implications for hotel architecture and service
Heide, Morten
;
Lærdal, Kirsti
;
Grønhaug, Kjell
- In:
Tourism management : research, policies, practice
28
(
2007
)
5
,
pp. 1315-1325
Persistent link: https://www.econbiz.de/10003501142
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Satisfaction in buyer-seller relationships : influence of cultural differences
Voldnes, Gøril
;
Grønhaug, Kjell
;
Nilssen, Frode
- In:
Industrial marketing management : the international …
41
(
2012
)
7
,
pp. 1081-1093
Persistent link: https://www.econbiz.de/10009683379
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