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~subject:"Customer satisfaction"
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Customer satisfaction
Schätzung
131,074
Estimation
124,950
Consumer behaviour
82,996
Konsumentenverhalten
80,516
Theorie
37,882
Theory
37,044
USA
21,830
United States
20,764
Deutschland
20,327
Germany
18,257
Taiwan
14,164
Welt
13,924
World
13,298
Relationship marketing
9,306
Beziehungsmarketing
9,274
Börsenkurs
9,092
Wirtschaftswachstum
8,986
Share price
8,900
Volatilität
8,785
Volatility
8,597
Economic growth
8,530
Kapitaleinkommen
8,299
Capital income
8,275
Brand management
7,617
Markenführung
7,575
EU-Staaten
7,520
Wirkungsanalyse
7,361
Impact assessment
7,133
EU countries
7,111
Brand image
6,770
Markenimage
6,729
Prognoseverfahren
6,555
Großbritannien
6,553
Forecasting model
6,395
Panel
6,330
United Kingdom
6,245
China
6,200
Panel study
6,121
Geldpolitik
5,848
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3,190
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956
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5,207
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3
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4,896
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146
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88
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88
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63
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53
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53
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47
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47
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12
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12
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10
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9
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9
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8
conceptual-paper
8
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6
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English
5,753
German
132
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3
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2
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Han, Heesup
55
Mattila, Anna S.
28
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Amin, Muslim
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Verhoef, Peter C.
10
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Homburg, Christian
9
Hsu, Maxwell K.
9
Kim, Woo Gon
9
Makanyeza, Charles
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Mannheim
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
320
International journal of hospitality management
198
Journal of business research : JBR
151
The journal of services marketing
106
Journal of hospitality marketing & management
95
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
79
Cogent business & management
74
Tourism management : research, policies, practice
63
The service industries journal
62
Services marketing quarterly
59
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
59
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Asia Pacific journal of marketing and logistics
49
Psychology & marketing
48
International journal of electronic marketing and retailing : IJEMR
42
Service business
42
Journal of strategic marketing
40
Journal of service management
38
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
Journal of air transport management
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
33
The TQM journal : the international review of organizational improvement
30
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of business information systems : IJBIS
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of retailing
24
Managing service quality : MSQ ; an international journal
24
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ECONIS (ZBW)
5,714
Other ZBW resources
172
BASE
2
RePEc
2
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1
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
(
contributor
)
-
2008
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003636982
Saved in:
2
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354640
Saved in:
3
Der Einfluss der Dienstleistungsqualität auf die Einkaufsstättentreue
Bauer, Hans H.
;
Exler, Stefanie
;
Reichardt, Tina
; …
-
2006
Persistent link: https://www.econbiz.de/10003355045
Saved in:
4
"Wenn mich meine Marke enttäuscht" : Wirkung des Markenfehlverhaltens auf die Wiederkaufabsicht
Huber, Frank
;
Vollhardt, Kai
;
Regier, Stefanie
; …
- In:
Die Unternehmung : Swiss journal of business research …
61
(
2007
)
5
,
pp. 411-430
Persistent link: https://www.econbiz.de/10003552695
Saved in:
5
How buyer's expected benefits, perceived risks, and e-business readiness influence their e-marketplace usage
Rao, S. Subba
;
Truong, Dothang
;
Senecal, Sylvain
;
Le, …
- In:
Industrial marketing management : the international …
36
(
2007
)
8
,
pp. 1035-1045
Persistent link: https://www.econbiz.de/10003555800
Saved in:
6
Customer coping in response to relationship transgressions : an attachment theoretic approach
Paulssen, Marcel
;
Bagozzi, Richard P.
-
2007
Persistent link: https://www.econbiz.de/10003530374
Saved in:
7
Attachment security and the strength of commercial relationships : a longitudinal study
Paulssen, Marcel
;
Fournier, Susan
-
2007
Persistent link: https://www.econbiz.de/10003530381
Saved in:
8
Einkaufsverhalten und Kundengruppen bei Direktvermarktern in Deutschland : Ergebnisse einer empirischen Analyse
Hasan, Yousra
-
2006
Persistent link: https://www.econbiz.de/10003394613
Saved in:
9
Erfolgreich loyale Kunden managen : Bestimmungsfaktoren der Markenloyalität im Sportartikelsektor ; eine kausalanalytische Studie
Huber, Frank
;
Regier, Stefanie
;
Wilhelmi, Sabine
-
2005
Persistent link: https://www.econbiz.de/10003233148
Saved in:
10
How organizational complaint handling: drives customer loyalty : an analysis of the mechanistic and the organic approach
Homburg, Christian
;
Fürst, Andreas
-
2005
Persistent link: https://www.econbiz.de/10002897805
Saved in:
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