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The use of loyalty-cards datab...
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Customer satisfaction
Consumer behaviour
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Spanien
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Spain
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
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American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
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Books on Demand GmbH <Norderstedt>
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1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
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Journal of retailing and consumer services
327
International journal of hospitality management
188
Journal of business research : JBR
157
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
77
Cogent business & management
73
Tourism management : research, policies, practice
60
Services marketing quarterly
59
The service industries journal
56
Psychology & marketing
51
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Service business
43
International journal of electronic marketing and retailing : IJEMR
42
Journal of service management
42
Journal of strategic marketing
41
Journal of service research : JSR
39
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
33
Journal of Services Marketing
32
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
International journal of retail & distribution management
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of retailing
26
Journal of the Academy of Marketing Science
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Total quality management & business excellence
26
Journal of Asian finance, economics and business : JAFEB
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International journal of business information systems : IJBIS
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Marketing intelligence & planning
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
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Other ZBW resources
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RePEc
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1
Examining older consumers' loyalty towards older brands in grocery retailing
Phua, Peilin
;
Kennedy, Rachel
;
Trinh, Giang
;
Page, Bill
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132173
Saved in:
2
Enriching the ECSI model using
brand
strength in the retail setting
Sarantidou, Paraskevi
- In:
European journal of management and business economics : …
26
(
2017
)
3
,
pp. 294-312
Persistent link: https://www.econbiz.de/10011823439
Saved in:
3
Markentreue, Einkaufsstättentreue und Erfolg im Konsumgüterhandel : dargestellt am Beispiel einer Premiumhandelsmarke im
Lebensmitteleinzelhandel
Windbergs, Thomas
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013431982
Saved in:
4
Der Einfluss der Dienstleistungsqualität auf die Einkaufsstättentreue
Bauer, Hans H.
;
Exler, Stefanie
;
Reichardt, Tina
; …
-
2006
Persistent link: https://www.econbiz.de/10003355045
Saved in:
5
On the impact of loyalty cards on store loyalty : does the customers' satisfaction with the reward scheme matter?
Demoulin, Nathalie T. M.
;
Zidda, Pietro
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 386-398
Persistent link: https://www.econbiz.de/10003742280
Saved in:
6
A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
Saved in:
7
Loyalty programs in e-commerce and their perception by the young adult internet population
Tahal, Radek
- In:
Central European business review : CEBR
3
(
2014
)
2
,
pp. 7-13
Persistent link: https://www.econbiz.de/10010408384
Saved in:
8
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
9
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
10
Do customer loyalty programs really work in airlines business? : a study on Air Berlin
Hossain, Muhammed Zakir
;
Kibria, Habiba
;
Farhana, Saraj
- In:
Inventi impact: service sector
(
2018
)
1
,
pp. 9-24
Persistent link: https://www.econbiz.de/10012145709
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