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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,602
Konsumentenverhalten
81,152
Kanada
48,484
Canada
35,701
Privater Haushalt
19,876
Household
19,738
USA
15,832
Theorie
15,805
Theory
15,553
United States
14,810
Immobilienpreis
13,654
Real estate price
13,410
Relationship marketing
9,117
Beziehungsmarketing
9,082
Deutschland
7,745
Brand management
7,606
Markenführung
7,565
Schätzung
6,863
Germany
6,822
Brand image
6,747
Markenimage
6,707
Estimation
6,620
Privater Konsum
5,738
Private consumption
5,721
Online-Handel
5,681
Online retailing
5,670
Großbritannien
5,601
Kundenzufriedenheit
5,577
United Kingdom
5,095
Social Web
4,869
Social web
4,867
Service quality
4,685
Dienstleistungsqualität
4,646
Online-Marketing
4,554
Internet marketing
4,543
Brand
4,353
Markenartikel
4,350
Einzelhandel
4,309
Retail trade
4,242
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953
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5,095
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3
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4,808
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Graue Literatur
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5,634
German
102
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
324
International journal of hospitality management
201
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
The service industries journal
51
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Journal of service research : JSR
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
31
The TQM journal : the international review of organizational improvement
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
International journal of services, economics and management
27
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
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ECONIS (ZBW)
5,572
Other ZBW resources
165
BASE
2
RePEc
1
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1
Household
life cycle : the case of customer satisfaction in restaurants
Erdis, Cindy
;
Du Toit, Michael
- In:
International business and economics research journal
13
(
2014
)
2
,
pp. 335-343
Persistent link: https://www.econbiz.de/10010362781
Saved in:
2
The influence of recent hotel amenities and green practices on guests' price premium and revisit intention
Kim, Woo Gon
;
Li, Jun
;
Han, Jin Soo
;
Kim, Yunkyong
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
3
,
pp. 577-593
Persistent link: https://www.econbiz.de/10011702499
Saved in:
3
Einflüsse anbieterbezogener Einstellungen von Privatkunden auf deren Preisbereitschaft : Befunde zweier empirischer Studien
Gerpott, Torsten J.
- In:
Die Betriebswirtschaft : DBW
69
(
2009
)
6
,
pp. 679-700
Persistent link: https://www.econbiz.de/10003908230
Saved in:
4
Buying marital bliss : time-saving purchases promote relationship satisfaction
Whillans, Ashley V.
;
Pow, Jessie
;
Norton, Michael I.
-
2018
Persistent link: https://www.econbiz.de/10011929070
Saved in:
5
Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat
;
Leschewski, Andrea
;
Davis, David E.
- In:
Journal of agricultural & food industrial organization
21
(
2023
)
2
,
pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
Saved in:
6
Customer delight : distinct construct or zone of nonlinear response to customer satisfaction?
Finn, Adam
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 99-110
Persistent link: https://www.econbiz.de/10009521619
Saved in:
7
Predicting behavioral intention : the mechanism from pretrip to posttrip
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Shen, Ye
;
Chang, Howook
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
4
,
pp. 279-292
Persistent link: https://www.econbiz.de/10012705629
Saved in:
8
Proenvironmental behavior : critical link between satisfaction and place attachment in Australia and
Canada
Ramkissoon, Haywantee
;
Mavondo, Felix T.
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
1
,
pp. 59-73
Persistent link: https://www.econbiz.de/10011686898
Saved in:
9
Are client satisfaction surveys useful? : Evidence from matched facility and
household
data in Madagascar
Glick, Peter
-
2007
Persistent link: https://www.econbiz.de/10003722978
Saved in:
10
Storno und Profitabilität in der Privathaftpflichtversicherung : eine Analyse unter Verwendung von univariaten und bivariaten verallgemeinerten linearen Modellen
Kahlenberg, Jens
-
2005
Persistent link: https://www.econbiz.de/10002817490
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