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Customer satisfaction
Supply chain
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China
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Firm performance
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Unternehmenserfolg
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Cargo shipping
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Ressourcenorientierter Ansatz
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Lai, Kee-hung
6
Cheng, T. C. E.
3
Guo, Xitong
2
Zhang, Xiaofei
2
Castka, Pavel
1
Hang, Yin
1
Ho, Shuk Ying
1
Lai, Kee-Hung
1
Liu, Junjun
1
Lun, Y. H. Venus
1
Meng, Fanbo
1
Prajogo, Daniel
1
Shang, Kuo Chung
1
Tang, Ailie K. Y.
1
Vogel, Douglas R.
1
Yee, Rachel W. Y.
1
Yeung, Andy C. I.
1
Yeung, Andy C. L.
1
Yin, Chunxiao
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Yiu, Daphne
1
Zhu, Qinghua
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Business strategy and the environment
1
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1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of auditing : IJA
1
International journal of production economics
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Journal of electronic commerce research : JECR
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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1
The service-profit chain : a review and extension
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 617-632
Persistent link: https://www.econbiz.de/10003882597
Saved in:
2
Environmental governance of enterprises and their economic upshot through corporate reputation and customer satisfaction
Tang, Ailie K. Y.
;
Lai, Kee-hung
;
Cheng, T. C. E.
- In:
Business strategy and the environment
21
(
2012
)
6
,
pp. 401-411
Persistent link: https://www.econbiz.de/10009630266
Saved in:
3
How is employee perception of organizational efforts in corporate social responsibility related to their satisfaction and loyaltiy towards developing hamonious society in Chinese e...
Zhu, Qinghua
;
Hang, Yin
;
Liu, Junjun
;
Lai, Kee-hung
- In:
Corporate social responsibility and environmental management
21
(
2014
)
1
,
pp. 28-40
Persistent link: https://www.econbiz.de/10010248257
Saved in:
4
Examining the influence of organizational capability in innovative business operations and the mediation of profitability on customer satisfaction : an application in intermodal tr...
Lun, Y. H. Venus
;
Shang, Kuo Chung
;
Lai, Kee-hung
; …
- In:
International journal of production economics
171
(
2016
),
pp. 179-188
Persistent link: https://www.econbiz.de/10011437293
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5
Environmental audits and third party certification of management practices : firms' motives, audit orientations, and satisfaction with certification
Prajogo, Daniel
;
Castka, Pavel
;
Yiu, Daphne
;
Yeung, …
- In:
International journal of auditing : IJA
20
(
2016
)
2
,
pp. 202-210
Persistent link: https://www.econbiz.de/10011532653
Saved in:
6
Effects of emotional attachment on mobile health-monitoring service usage : an affect transfer perspective
Zhang, Xiaofei
;
Guo, Xitong
;
Ho, Shuk Ying
;
Lai, Kee-hung
; …
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012494917
Saved in:
7
From offline healthcare to online health services : the role of offline healthcare satisfaction and habits
Zhang, Xiaofei
;
Guo, Xitong
;
Lai, Kee-hung
;
Yin, Chunxiao
; …
- In:
Journal of electronic commerce research : JECR
18
(
2017
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10011669620
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