Purpose: This study was to explore and recognize visitor satisfaction on Minneriya national park, and this evaluation was to define the gaps for future national park studies in Sri Lanka.Research Methodology: Quantitative research design was used for the study. A self-administered questionnaire...

The conduct of customer and visitor satisfaction studies is the key to understanding if individual expectation and satisfaction levels are being adequately met in both the competitive and the public goods markets. In leisure markets generally and especially those involving free public goods,...