//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Computergestützte Warenkorbana...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Konsumentenverhalten
80,034
Consumer behaviour
80,024
Theorie
11,333
Theory
11,312
Beziehungsmarketing
9,135
Relationship marketing
9,130
Markenführung
7,576
Brand management
7,572
Markenimage
6,697
Brand image
6,668
USA
5,875
United States
5,724
Online-Handel
5,717
Online retailing
5,713
Kundenzufriedenheit
5,589
Deutschland
5,502
Germany
5,202
Computerized method
4,906
Computerunterstützung
4,906
Verbraucherpreisindex
4,903
Consumer price index
4,901
Social Web
4,837
Social web
4,837
Einzelhandel
4,551
Online-Marketing
4,546
Internet marketing
4,524
Retail trade
4,455
Dienstleistungsqualität
4,409
Service quality
4,409
Brand
4,361
Markenartikel
4,353
Electronic Commerce
3,954
E-commerce
3,809
Werbewirkung
3,639
Advertising effects
3,612
Verbraucherverhalten
3,589
Experiment
3,536
Lebensmitteleinzelhandel
3,276
Emotion
3,236
more ...
less ...
Online availability
All
Undetermined
3,004
Free
955
Type of publication
All
Article
4,921
Book / Working Paper
666
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,795
Aufsatz in Zeitschrift
4,795
Aufsatz im Buch
120
Book section
120
Hochschulschrift
80
Graue Literatur
69
Non-commercial literature
69
Thesis
53
Conference paper
46
Konferenzbeitrag
46
Arbeitspapier
40
Working Paper
40
Collection of articles of several authors
14
Sammelwerk
14
Konferenzschrift
10
Aufsatzsammlung
9
Case study
7
Fallstudie
7
Collection of articles written by one author
4
Ratgeber
4
Sammlung
4
Conference proceedings
3
Fallstudiensammlung
2
Guidebook
2
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
more ...
less ...
Language
All
English
5,470
German
118
French
2
Author
All
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Aksoy, Lerzan
15
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Frank, Björn
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Verhoef, Peter C.
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Huber, Frank
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Ryu, Kisang
9
Siddiqui, Danish Ahmed
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
RWTH Aachen
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Bundesagentur für Arbeit
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Springer-Verlag GmbH
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
322
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
56
Psychology & marketing
50
The service industries journal
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of service management
41
Journal of strategic marketing
41
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service research : JSR
39
The international journal of bank marketing : IJBM
36
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
32
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of retail & distribution management
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
26
Journal of the Academy of Marketing Science
26
International journal of business information systems : IJBIS
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
Journal of retailing
24
International journal of services and operations management
23
more ...
less ...
Source
All
ECONIS (ZBW)
5,590
Showing
1
-
10
of
5,590
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
2
Analyse der Präferenzen russischer Fachbesucher für ausgewählte Messeleistungen mit Hilfe der Choice-Based Conjoint-Analyse
Möser, Nataliya
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003779525
Saved in:
3
Identifying unmet demand
Chandukala, Sandeep R.
;
Edwards, Yancy D.
;
Allenby, Greg M.
- In:
Marketing science : the marketing journal of the …
30
(
2011
)
1
,
pp. 61-73
Persistent link: https://www.econbiz.de/10008905593
Saved in:
4
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
5
An integrated hierarchical survey for a large-scale conjoint study for mobile phones
Kim, Jong Seok
;
Sohn, So Young
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 314-337
Persistent link: https://www.econbiz.de/10011515072
Saved in:
6
Youth preferences for fast food industry : a conjoint approach
Saxena, Noopur
;
Taneja, Mayur
- In:
International journal of public sector performance …
6
(
2020
)
4
,
pp. 456-466
Persistent link: https://www.econbiz.de/10012516815
Saved in:
7
Preferences of Indian consumers towards attributes of online shopping websites : a conjoint analysis
Aggarwal, Aanchal
- In:
International journal of public sector performance …
6
(
2020
)
5
,
pp. 605-621
Persistent link: https://www.econbiz.de/10012516831
Saved in:
8
Product attributes based on customer's perception and their effect on customer satisfaction : the Kano analysis of mobile brands
Choudhury, D. K.
;
Gulati, Uma
- In:
Decision : official journal of Indian Institute of …
47
(
2020
)
1
,
pp. 49-60
Persistent link: https://www.econbiz.de/10012419166
Saved in:
9
How virtual reality affects consumer choice
Meißner, Martin
;
Pfeiffer, Jella
;
Peukert, Christian
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 219-231
Persistent link: https://www.econbiz.de/10012285933
Saved in:
10
How e-tailing attributes affect perceived quality : the potential impact of customer demographics and online behaviors
Tamimi, Nabil
;
Sebastianelli, Rose
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 547-560
Persistent link: https://www.econbiz.de/10011584532
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->