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~subject:"Customer satisfaction"
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Customer satisfaction
Konsumentenverhalten
78,968
Consumer behaviour
78,950
Theorie
11,217
Theory
11,178
Beziehungsmarketing
10,010
Relationship marketing
9,992
Markenführung
8,314
Brand management
8,307
Marketing
7,529
Deutschland
7,528
Markenimage
6,906
Brand image
6,759
Germany
6,497
Online retailing
5,645
Online-Handel
5,645
Kundenzufriedenheit
5,563
Online-Marketing
5,104
Electronic Commerce
5,062
Internet marketing
4,996
Social Web
4,983
Social web
4,983
USA
4,982
United States
4,724
Markenartikel
4,703
Brand
4,531
Marketingmanagement
4,480
Einzelhandel
4,419
Dienstleistungsqualität
4,370
Service quality
4,370
Retail trade
4,210
Marketing management
4,036
E-commerce
3,952
Werbung
3,908
Werbewirkung
3,851
Advertising effects
3,758
Verbraucherverhalten
3,728
Experiment
3,365
Advertising
3,271
Emotion
3,211
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All
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2,937
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927
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Article
4,749
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806
Journal
3
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All
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4,631
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4,631
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148
Aufsatz im Buch
113
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113
Thesis
105
Graue Literatur
80
Non-commercial literature
80
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48
Konferenzbeitrag
48
Arbeitspapier
42
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42
Collection of articles of several authors
29
Sammelwerk
29
Aufsatzsammlung
21
Konferenzschrift
13
Case study
12
Fallstudie
12
Ratgeber
9
Collection of articles written by one author
7
Guidebook
7
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7
Lehrbuch
6
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6
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4
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3
Handbuch
3
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2
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2
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2
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1
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1
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1
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1
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1
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1
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English
5,324
German
237
French
2
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All
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Roschk, Holger
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Homburg, Christian
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Wei, Wei
9
Xu, Xun
9
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Springer Fachmedien Wiesbaden
11
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
RWTH Aachen
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Business School <Oestrich-Winkel>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Georg-August-Universität Göttingen
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Harvard Graduate School of Business Administration
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Springer-Verlag GmbH
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
54
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
SpringerLink / Bücher
35
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
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ECONIS (ZBW)
5,557
USB Cologne (EcoSocSci)
1
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1
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1
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
(
contributor
)
-
2008
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003636982
Saved in:
2
Kundenorientierte Gestaltung von Produktkonfiguratoren
Polak, Benjamin
-
2008
Persistent link: https://www.econbiz.de/10003758371
Saved in:
3
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354640
Saved in:
4
Bonusprogramme als Instrumente des Beziehungsmarketing : eine theoretische und empirische Analyse
Müller, Steffen
-
2006
Persistent link: https://www.econbiz.de/10003358623
Saved in:
5
Kundenzufriedenheit mit Selbstbedienungskassen im Handel : der Erklärungsbeitrag ausgewählter verhaltenswissenschaftlicher Theorien
Boslau, Madlen
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003879294
Saved in:
6
Chefsache Kunde : Consumer Insights und Customer Knowledge als Bausteine für den Geschäftserfolg ; wertvolles Wissen über Käufer und Kunden
Heller, Kurt A.
-
2007
Persistent link: https://www.econbiz.de/10003453219
Saved in:
7
Kundenzufriedenheit bei effizienter Variantenvielfalt im Automobilbau : Verbesserung der Konzeptqualität durch präventive Methoden
Stappenbeck, Anika
-
2011
Persistent link: https://www.econbiz.de/10008905682
Saved in:
8
Der Einfluss des Marktklimas auf das Beschwerdeverhalten von Konsumenten : eine empirische Untersuchung in der Finanzdienstleistungsbranche
Lentz, Patrick
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003561590
Saved in:
9
Kunden-Hersteller-Beziehungen unter Berücksichtigung des Marktklimas : eine empirische Studie im Bereich Fast Moving Consumer Goods
Teusner, Sandra
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003965259
Saved in:
10
Consumer confusion : eine experimentelle Untersuchung zu den Ursachen, Einflussfaktoren und Konsequenzen
Künstner, Dan
-
2011
Persistent link: https://www.econbiz.de/10009377975
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