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Customer loyalty : a customer experience approach with special reference to organised retailing in India
Sathish, A. S.; Ganesan, P. - In: International journal of economic policy in emerging … 8 (2015) 4, pp. 347-360
Persistent link: https://www.econbiz.de/10011505998
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A structural relationship model of factors affecting customer loyalty for retail convenience store business in Bangkok, Thailand
Ratana Klankaew; Vinai Panjakajornsak - In: Journal for global business advancement : JGBA 10 (2017) 4, pp. 349-369
Persistent link: https://www.econbiz.de/10011817853
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Evolving the private label role in the retailer-customer relationship : antecedents and impact of premium private labels on customer loyalty to the retailer
Martinelli, Elisa; Vergura, Donata Tania - In: Handbook of research on retailer-consumer relationship …, (pp. 86-106). 2014
Persistent link: https://www.econbiz.de/10010379352
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Kundenzufriedenheit in direkt absetzenden Einzelhandelsgärtnereien
Schöps, Johanna - 2013
Persistent link: https://www.econbiz.de/10010365366
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Customer loyalty in the ADSL services market in Spain : background and moderating effects
Miranda, F. Javier; Rubio, Sergio; Chamorro, Antonio - In: Services marketing quarterly 35 (2014) 1, pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
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A study of the relationship between service atmosphere and customer loyalty with specific reference to structural equation modelling
Emir, Oktay - In: Economic research 29 (2016) 1, pp. 706-720
Persistent link: https://www.econbiz.de/10012221981
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The influence of external and internal factors of consumer behaviour on customer satisfaction and its implication on customer loyalty at Bank XYZ Jakarta, Indonesia
Rushadi - In: International journal of markets and business systems 2 (2016) 4, pp. 309-334
Persistent link: https://www.econbiz.de/10011716080
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Affective commitment and customer loyalty in crowdsourcing : antecedents, interdependencies, and practical implications
Schulten, Matthias Bernhard; Schaefer, Fabian - In: The international review of retail, distribution and … 25 (2015) 5, pp. 516-528
Persistent link: https://www.econbiz.de/10011534176
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Antecedents of loyalty intentions among young adult tourists : a survey
Wąsowicz-Zaborek, Elżbieta - In: International journal of management and economics 55 (2019) 4, pp. 331-345
The purpose of this paper was to examine the antecedents of young adult tourists' loyalty intentions. The study is concerned with the overall loyalty tendencies of individuals, comprising the two dimensions of revisit intentions (RVIs) and recommendation intentions (RIs), and thus does not...
Persistent link: https://www.econbiz.de/10012198611
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A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat; Wu, Ming-Lu - In: Asia Pacific journal of marketing and logistics 28 (2016) 4, pp. 616-633
Persistent link: https://www.econbiz.de/10011622557